Việt Wig are committed to protecting the privacy of our customers’ personal information. Please read the “Privacy Policy” below to better understand the commitments we make, to respect and protect the rights of visitors.
PURPOSE AND SCOPE OF COLLECTION
The main data collection on the website includes: full name, email, phone, customer address in the contact section. This is the information that we need members to provide mandatory when sending information for advice or want to buy products and for us to contact and confirm with customers on the website to ensure the interests of consumers. use.
Members will be solely responsible for the security and storage of all service use activities under the information they provide and their email boxes. In addition, members are responsible for promptly notifying our webiste of unauthorized use, abuse, security breaches, retention of third-party registration names and passwords for solutions appropriate decision.
SCOPE OF USE OF INFORMATION
We use the information members provide to:
Contact to confirm orders and deliver goods to members when receiving requests from members;
Provide information about products to customers if required by customers;
Send marketing and promotional emails about the goods we sell;
Send notifications about activities on the website. Contact and deal with users in special cases;
Do not use personal information of users other than for transaction-related confirmation and contact purposes
– At the request of a judicial authority, including: Procuracy, court, investigation police agency related to certain law violations of customers.
INFORMATION STORAGE TIME
Members’ personal data will be stored until requested by the administrator to cancel. Remaining in all cases member personal information will be kept confidential on our server
PERSONS OR ORGANIZATIONS MAY BE ACCESSED TO PERSONAL INFORMATION
Subjects having access to personal information of customers in one of the following cases:
– Employees of the company
MEANS AND TOOLS FOR USERS TO ACCESS AND CORRECT YOUR PERSONAL DATA
Members have the right to self-check, update, adjust or cancel their personal information by contacting the website administrator to do this.
Members have the right to submit complaints about information security content, please contact the website’s administrator. When receiving these feedbacks, we will re-confirm the information, in case it is correct as reflected by the member, depending on the extent, we will take timely handling measures.
MECHANISM FOR RECEIVING AND SETTLEMENT OF CONSUMERS’ COMPLAINTS
+ Any dispute arising between the Company and the User will be resolved on the basis of negotiation. In case the desired agreement cannot be reached, either party has the right to bring the case to the competent People’s Court for settlement.
+ When it cannot be resolved through negotiation and conciliation as above, the violated party gathers evidences such as emails, messages … and contacts the Company. The company will contact the complainant to resolve.
+ If the case exceeds its competence, the Company will propose to transfer the case to the competent authorities. In this case, the Company still coordinates support to best protect the violated party.
Members’ personal information is committed to absolute confidentiality in accordance with the personal information protection policy. The collection and use of information of each member is only done with the consent of that customer, unless otherwise provided for by law.
Do not use, do not transfer, provide or disclose to any third party about the member’s personal information without the consent of the member.
In the event that the information server is attacked by a hacker leading to the loss of member’s personal data, we will be responsible for notifying the incident to the investigating authorities for timely handling and notifying the member. member is known.
Absolute confidentiality of all member’s online transaction information including invoice information, accounting and digital vouchers The Management Board requires individuals when registering/purchasing to provide full personal information. related information such as: Full name, contact address, email, phone, …., and be responsible for the legality of the above information. The management board is not responsible for and will not handle any complaints related to the interests of that member if it considers all the personal information of that member provided during the initial registration to be incorrect.